TN 022: Installing Dream Report on Windows 10 2004
Summary
This article describes a situation where Dream Report installation exhibits unexpected behavior when used with the Microsoft Windows 10 operating system, version 2004 (to be released on May 28, 2020).
Details
Dream Report users planning to install Dream Report on Windows 10 2004 should be aware of a recently discovered installation issue.
For Dream Report versions up to and including 5.0 R20-1, when installing on Windows 10 2004, the Dream Report Installer crashes, resulting in a Windows blue screen of death (BSOD). This behavior is related to the installation of the HASP driver, which is required for the hardlock license key, during Dream Report installation.
The issue has been addressed in the upcoming 5.0 R20-2 release of Dream Report, which will include the latest version of the HASP driver.
If it is necessary to install a version of Dream Report older than 5.0 R20-2 on MS Windows 10 2004, the latest version of the HASP driver must be installed on the computer prior the Dream Report installation.
The driver install (haspdinst.exe) can be downloaded from:
https://www.dropbox.com/s/zf58gg6okaf8nu8/haspdinst.exe?dl=0
To install the driver, run the Windows Command Prompt as Administrator and execute the following command:
<file path>\haspdinst.exe -i -kp
After that, install Dream Report in accordance with the standard procedure.