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FAQ
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FAQ 001: How can I move a report from one project to another?
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FAQ 002: I have set up Timestamp Format of the timestamp function to be Date only (or Time only), but it still shows the complete Date and Time.
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FAQ 003: Why all records to the DR DB are missing at 2 AM (no reports are generated at 2 AM)?
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FAQ 004: How can I shift the auto-reload time?
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FAQ 005: How can you mix tags from different data sources (External History sources and Dream Report History) in the same reporting object like a Table or Line Chart?
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FAQ 006: I don’t see the communication drivers I need in the Dream Report Communication Configuration Wizard – how do I install them?
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FAQ 007: Do I need to install PDF reader/creator software (e.g., Adobe Acrobat) or MS Excel on the Dream Report machine, in order to generate PDF or Excel reports?
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FAQ 008: Why can’t I report on the “Current Value” for any of my historical tags?
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FAQ 009: Why does my Line Chart only show data for the first week of the month, and then a flat-line (or no data) for the rest of the month?
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FAQ 010: I installed DR, and when I try to run my project, I have the error “Cannot Perform Operation. Runtime Management Service (RTM) is not running. Please make sure that RTM is up and running”, and now my RTM won’t run or show in Windows Services
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FAQ 011: When running my Dream Report project as a Windows Service, some things don’t work – reports are not being stored to a network drive, reports aren’t printing to certain printers, and connections are not being made to SQL databases.
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FAQ 012: I click “Start” RTM service, but I get an error “RTM service started and stopped”.
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FAQ 013: When I configure Excel output format for my report, I cannot see my tables in the list of objects.
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FAQ 014: When I open Dream Report Designer Studio all text strings are shown as “???”.
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FAQ 015: What are the default ports used by Dream Report to send emails? How can I set port number for the SMTP server?
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FAQ 016: When running reports from the Runtime Management Console (RMC), my reports don’t get printed or emailed, even though those settings are specified in the report’s settings.
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FAQ 017: When I generate the report, which is sent by email, I can view the PDF copy. However, when I receive it by email, it is corrupted. What can the problem be?
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FAQ 018: How can I determine the number of tags that have been used in a project or in a report?
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FAQ 019: What will happen if a report or a project exceeds the licensed tag count?
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FAQ 021: My reports are not showing up in the “Available Reports” list in the Runtime Management Console and the State says “Project is not running”. There is nothing shown in the Project Control and I’m not able to select the project there.
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FAQ 023: When configuring an ODBC driver/connection in Dream Report Studio, I can’t see my ODBC Data Source Name (DSN) I created in Windows.
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FAQ 024: I’m unable to successfully test my connection to a SQL Server database (or a SQL-based Historian) – get the error “Data Source name not found and no default driver specified.”
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FAQ 025: Can you use Windows Authentication in Dream Report for SQL database connections?
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FAQ 026: How can I configure DSN for the remote SQL server?
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FAQ 027: How to enable Dream Report Dashboards with an AVEVA-issued Dream Report license file (Archestra.lic)
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FAQ 028: What are the system requirements for Dream Report version “X”?
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FAQ 030: I get an error when using the UNC path in the “Copy report files to report folder” option.
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FAQ 031: When I try to generate a report based on an .xlsm template file, the generation fails.
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FAQ 032: I use MS SQL server. How can I use calculated Timestamps for start time and end time as a condition in SQC or in SQL tables?
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FAQ 033: When I configure the database size limit, and if I have a database that exceeds these settings (eg 2Gbyte), what will happen to the new data values? Will they be stored?
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FAQ 035: After a couple of hours Dream Report starts to generate reports without values. All values are N/A. However, all the data from the Dream Report logger data and alarm groups continue to be written properly into the MySQL DB. What does this mean?
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FAQ 036: When installing Dream Report components, Dream Report Web portal isn’t installed and I get the following message: “Server Error in ‘/DRWeb’ Application”. How can I solve the problem?
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FAQ 037: I’m using the localized MS SQL server on OS different from English. When I try to store the data in the SQL server, my data is not recorded. However, I can see that the tables are created in the database. What does this mean?
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FAQ 038: How can I configure DCOM?
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FAQ 039: How can I define a macro in the Report settings in order to be able to launch and execute MS Access Macro?
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FAQ 040: Does the log4j vulnerability impact Dream Reports?
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FAQ 042: Why do I get the message “Too many users are connected! Please wait…” when connecting to the DRWeb portal?
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FAQ 043: How to add a program tag in the “Rockwell PLC real-time values” driver?
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FAQ 038: How can I configure DCOM?
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FAQ 038: How can I configure DCOM?
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Last updated:
Nov 11, 2021
1 min read
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