common questions and answers below:
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Q: When I generate reports from the Web dynamic report generation page, I get values shifted in time. My time zone is “GMT+2:00 Jerusalem”. What can the problem be?A: Since spring 2007, DST (daylight saving time) start and end dates for the United States have transitioned to comply with the Energy Policy Act of 2005. So, DST dates in the United States start three weeks earlier, at 2:00 A.M. on the second Sunday in March. DST ends one week later, at 2:00 A.M. on the first Sunday in November.
This description of the February 2007 cumulative time zone update for Microsoft Windows operating systems can be found at http://support.microsoft.com/kb/931836
Since then there have been several cumulative time zone updates for Microsoft Windows operating systems. You can find more information about them from the Microsoft Help and Support section at: http://support.microsoft.com
NOTE: The latest is the December 2010 cumulative time zone update for Windows operating systems.
The description of this update can be found in the article at http://support.microsoft.com/kb/2443685
The update, that this article describes, changes the time zone data to accommodate daylight saving time (DST) changes in several countries, as outlined in this article. This update also includes additional DST-related changes, time zone-related changes, and settings-related changes.
Q: How can I define a macro in the Report settings in order to be able to launch and execute MS Access Macro?
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Right-click the Web folder of the project.
Select properties from the context menu. The folder properties dialog will be opened and you will have a security tab. If you don’t have it, it means that you are either using a FAT32 partition or that you are using Simple Sharing mode. To switch from the simple sharing mode to the regular one:
go to the tools menu in the Windows Explorer: Control Panel – Folder options – View (the second tab).
uncheck the last check box of the Advanced settings properties (please, see the pic. below):
NOTE: There are no security settings for FAT32 partition, so if use it, the problem can be more complex. Then, to solve the problem, please, contact Technical Support.
When you have the security tab available, make sure you have an entry “IUSR_<computer name>” with either Modify or Full control setting. If you don’t, then, add a new user to the list and give him the read/write access by either checking “Modify” or “Full control” (please, see the pic. below):
NOTE: In French, instead of typing “IUSR_<computer name>”, type “Tout le monde” and similar to “IUSR_<computer name>” in other OS languages.
Summary of the procedure:Right-click the Web folder.
Properties -> Security
Add “IUSR_<computer name>” with Modify access.
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Q: I use MS SQL server. How can I use calculated Timestamps for start time and end time as a condition in SQC or in SQL tables?
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open “my.ini” file that is normally located in “C:\Program Files\MySQL\MySQL Server 5.0” and add an additional parameter: wait_timeout=130000, which corresponds to the 48 hours connection timeout. The Dream Report Runtime manager will reinitialize connection with MySQL server every 24 hours.
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Open “Internet Information Services” configuration and go to Application Pools.
Select the application pool with which the DRWeb application is configured (by default it has to be DefaultAppPool):
Go to Advance Settings and enable the support of 32-bit applications:
Ensure that DRweb is set to that application of the proper application pool:
Restart IIS and check the DR Web portal.
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portal
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A: When a user logs off the web portal, the concurrent web user license is not released immediately – it takes about 2 minutes. Wait a short while, and then try again.
Q: Does Dream Report support AVEVA/Wonderware’s activated licensing mechanism?
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