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FAQ 019: What will happen if a report or a project exceeds the licensed tag count?
Note: Alarms exposed through a Historical Alarms data source are not counted as tags, so do not count towards the licensed tag count.
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A 1-year Maintenance and Support contract is required with the initial purchase of a Dream Report perpetual/permanent license. This entitles the user to direct access to Ocean Data Systems’ Technical Support by email/phone/remote access, and free license upgrades to new versions, released during the maintenance contract period. Validity period is 1 year, and be renewed annually.
Subscription licenses do not require an additional Maintenance and Support contract to be purchased – all the benefits of the annual Maintenance and Support contract are included with the subscription.
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An Ocean Data Systems-issued Dream Report license can be delivered either as a software license, or a hardware license.
Software License - a software license is a file (license.dat) that is linked to specific hardware (HDD ID) on which the license is activated, and is supplied by email. To receive the software license file, the user must follow the “Activation Procedure” sent with every P.O. confirmation, and generate an “activation.dat” file on the computer where Dream Report will run, and send it to activate@oceandatasys.com. Within 1 business day of receipt of the activation request, we will email back the permanent license file.
Hardware license – a Dream Report license can be supplied as a USB license dongle. This license will work on any computer (with the appropriate version of Dream Report installed) where that USB license dongle is inserted into a USB port. If a red light on the USB is active, the license is recognized by the computer and Dream Report will be licensed. This license will be shipped in a media pack to the user in 3-5 business days after the order confirmation.
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